Business Philosophy
Our business is to support our customers individual needs through an
unparalled combination of Selection, Value and Service.
Compucentre Selection
Through our prime distributor we are able to offer goods from all
leading suppliers of computers, peripherals, software and accessories.
In addition we have access to four additional, major, distributors of
computer related products. In total, this gives us access to over
100,000 different products in order to meet individual customer needs
for component upgrades, addons and special software.
Compucentre Value
Our practice is to offer a wide range of equipment and software from
proven, industry leading manufacturers and publishers. Our buyers and
technical evaluation teams submit new products to rigorous testing
before adding items to the product line. In addition, since we are
franchised by one of Canada's largest distribution networks, our
customers benefit from their strong buying power.
Compucentre Service
We are a locally-owned business. The owner is in the store. Our staff
are given full opportunity to develop their knowledge in the field. As
well, they personally follow through on service to their individual
customers. With the industry, technology and product lines changing at
the rate they do we do not lay claim to "knowing all the answers".
However, we do pride ourselves in listening to our customers questions
and in knowing how to use our resources to find the right answers.
In addition, we expand our skills and customer support capabilities by
developing partnership relationships with local suppliers who we
determine to be qualified, competant and specialized in particular
product lines and who have substantial local resources. These partners
may provide specialized knowledge, application skills, education or
hardware maintenance.
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